Copa Airlines recognized with APEX 2024 Five Star Major Airline Award

Copa Airlines was awarded the APEX Five Star Major Airline Award for 2024. The announcement came during the APEX IFSA Global EXP O in Long Beach, California, to recognize and celebrate the outstanding achievements of airlines and suppliers that have propelled passenger experiences to new heights over the past year.

Context

The APEX Five Star and Four Star Airline Awards, formerly APEX Official Airline Ratings™, were created based on neutral, third-party passenger feedback and insights gathered through APEX’s partnership with TripIt® from Concur®, the world’s highest-rated travel-organizing app. For the 2024 Awards, nearly one million flights were rated by passengers across more than 600 airlines from around the world using a five-star scale. The APEX Five Star and Four Star Airline Awards are independently certified by a professional external auditing company.

APEX is a global non-profit and one of the world’s most significant international airline associations; it is backed by nearly every major airline and supplier. It is a resource for the businesses and professionals that create, deliver, and manage the airline passenger experience. The association provides the industry with a forum for knowledge sharing, collaboration, and networking.

apex award five star major airline rating

Why it matters

Copa Airline s stated in their official X (Twitter) acco unt: “This outstanding recognition, granted by our passengers, reaffirms our commitment to excellence in service and the satisfaction of our passengers.”

APEX added more demanding standards and more extensive professional flight audits to maintain a smaller and more exclusive list of Five and Four Star airlines.

APEX Five Star Airline Awards and APEX Four Star Airline Awards recognize airlines in four categories: